Multi-Channel Commerce
Integrated
Transaction
Processing
Seamless Integration
Across All Channels
Sales, Inventory position, Promos on/off,
Customer activity, on account and tendered sales... all
seamlessly integrated in either real-time mode (with Magstar
TOTAL POS) or by batch update. With the In-Store
Management application, stores can create and transmit Purchase
Orders for central buying with further consolidation to a
master PO, including a full distribution plan...
automatically.
TOTAL Retail identifies corporate vs.
franchised locations and automatically tailors the information
exchanges accordingly. Special franchise pricing is
maintained throughout all product movement activity.
Customer recognition, special promo, and
loyalty program member specific pricing, stock
status/availability, and up-to-date web descriptions are all
immediately to apparent your web customers. Behind the
scenes, TOTAL Retail exchanges information immediately with the
master data base to verify product availability and to
automatically generate the warehouse picking order. Add
the optional on-line automatic credit card authorization
feature, and you have a totally seamless process from web to
shipping door.
Integrated Transaction Processing
No re-keying of transactions or data.
TOTAL Retail updates and exchanges data
with each channel and recognizes the unique requirements for
each. Customers, Integrated Loyalty
Programs and Promotions are all
recognized across all channels.
Call Center Representatives find TOTAL
Retail is an intuitive and efficient order processing utility.
Instantly recall customer buying history, look up product
availability, view detailed notes and product specifications,
suggested add-on items, and more, all without leaving the order
entry process. Orders transform through the picking,
packing/shipping, and invoice stages without ever having to
re-key or transfer data to another system. Add the
optional integrated credit card authorization package, and you
have a totally seamless order fulfillment process from start to
finish.
Customer specific pricing, multiple
ship-to locations, quotation-to-order, and total integration
with the Accounts Receivable on-account status, give your
Order-Takers all of the tools they need to process your
customers’ orders quickly and efficiently. As with
all other order processes, picking tickets, packing slips, and
invoice generation all flow through the system with no
requirement to ever have to re-enter your activity.
