Order Entry...
Your Multi-Channel Commerce Gateway
Order Entry is fully integrated with
Inventory, Promotions, Customer History, Accounts Receivable,
and Automatic Credit Card authorization.
Order Entry is an integral part of
the CRM process.
As the E-Commerce Gateway, Order
Entry’s features include:
• Customer Recognition and
Customer Specific Pricing
• Integrated transaction
processing
• Automated confirming e-mail
to customers
• Immediate Order # assignment
• Automated Order/Picking
Slip/Packing Slip/and Confirming Order
• Comprehensive GPM and
performance reporting by channel/by product
Integrated Channels
 |
No re-keying of transactions or data.
TOTAL Retail updates and exchanges data with each channel
and recognizes the unique requirements for each. Customer
Recognition, Integrated Loyalty Programs and Promotions are all
recognized across all channels.
At the Call Center, Order Entry’s
features include:
• Intuitive and efficient order
processing
• Source tracking (Catalog, Ad
name, etc)
• Customer Specific pricing
• On-Line, instant customer
buying history
• Product availability lookup
• Detailed product notes and
specifications
• Recommended add-on items
• Integrated Credit Card
Processing
... and more, all without leaving the
order entry process.
For your Wholesale transactions, Order
Entry also includes:
• Customer specific pricing
• Multiple ship-to locations
• Automatic
“quotation-to-order”
• Integration with the Accounts
Receivable on-account status
Give your Order-Takers all of the tools
they need to process your customer’s orders quickly and
efficiently. As with all other order processes, picking
tickets, packing slips, and invoice generation all flow through
the system with no requirement, ever, to have to re-enter your
activity.
