System Overview
The Integrated TOTAL Solution
Multi - Channel Multi
- Location Multi - Company
Magstar TOTAL RETAIL® is a highly
automated, fully integrated Multi-Channel Commerce, Merchandise
Planning, Inventory Control, and Financial Management system, with a complete SQL Business Intelligence Dashboard.
Ideal for the small to medium-sized
enterprise, TOTAL Retail grows with you with no software
re-investment required. Whether you have 10 users or 110,
and operate 1 or 1,001 stores, TOTAL Retail is built to handle
it.
TOTAL RETAIL® is a true multi-user,
multi-application solution, delivering the functionality that
you need to manage and integrate distributed retail outlets,
wholesale, catalog sales, warehouses and e-Commerce with
real-time stock position and integrated product fulfillment.
An integrated TOTAL solution eliminates
the labor intensive and costly upkeep generally associated with
typical “best of breed” installations. With
one time data entry, transaction data flows automatically to
key operational areas so that everybody - Operations, Buyers,
Finance, and Stores has timely access to the same data.
The shared relational data source means that you benefit
from company-wide integration with inventory visibility
chain-wide. Common information (centralized relational data
source) helps to improve efficiency, decision-making, and
profitability.
Ease of Use...
 |
Designed for non-technical staff, TOTAL
RETAIL® is easy to use. System wide utilities allow
associates to access the right information quickly and
efficiently.
Everywhere, consistent intuitive menu
structures plus context-sensitive "on-line”
help guide operators through
daily tasks.
The intuitive and powerful Relational
Database makes it easy to find the information that you need.
Simply use “Wild-Carding”
to drill down and focus your
reporting selections. Eliminate the “Highlighter
Syndrome” and save the time and money wasted by printing
reams of paper when targeting specific information.
Look-up is fast and easy. Cross-Referencing gets
you to the items you need instantly. Products, Vendors,
Customers, GL Accounts can all be located by key-word input.
Simply type the first 3 letters of any of the first 3
words in any order. The system instantly finds the
matches and presents the results in a “choices”
window.
Magstar has earned a reputation for strong
retail expertise, stable architecture, and a commitment to
customer service. Magstar’s renewable annual
Software Support Agreement provides real time response 7 days per week 24 hours per day. The help desk is manned during regular
business hours (9 AM – 5 PM ET Monday to Friday) with
cell phone/pager support available during off-hours.
A primary support individual is assigned
to support each client’s help desk. Your Magstar support
representative works with your Magstar project leader in
evaluating all aspects of your requirements.
Magstar’s support team uses
telecommunication links to access your system quickly and
efficiently for problem resolution and upgrades. This allows us
to react promptly to your needs, minimizes your overall support
costs, and reduces the valuable time and expense incurred by
site visits.
With clients operating across 4 different
time zones, distance has never been a deterrent to Magstar
providing the highest level of support to all.
As a full service vendor, Magstar works
with you in defining and executing an integrated strategy to
attain your goals through improved business processes,
technology and resources.
- Business consulting
- Work process analysis
- Requirements and Gap Analysis
- Custom software development to meet
exact and future needs
- Implementation planning
- Data integration to / from legacy and
3rd party applications
- System hardware sourcing and software
integration
- End user training
- System implementation
- 7x24 support with remote facilities
management
