Platinum-Level Support

Dedicated Analysts. Platinum-Level Service. Personalized Support. No Call Centers.

At Magstar, your success is our priority — not just during implementation,
but every day after. That’s why every Magstar client is assigned a dedicated
senior analyst with over a decade of industry experience. You’ll always
speak to someone who understands your business, your setup, and your
goals — not a generic help desk.

 

  • 24/7 support from North America-based teams
  • Direct access to your assigned analyst
  • No tickets, no scripts — just solutions that work

Our Proven Implementation Process

Seamless Transition. Smarter Rollouts. Retailer-First Approach.

We know that implementing a full ERP system can seem overwhelming — that’s why we’ve developed a proven process that keeps your business running while we get your solution up and running.

Gap Analysis

Before we make any changes to your system, Magstar’s process involves gaining an in-depth understanding of your current setup. Our industry experts will analyze how you are currently performing and provide a detailed report.

Software & Hardware Installation

Employee Training

Lab Testing

Pilot Test

Rollout

Need help now?

Magstar customers can access personalized assistance here:

1-877-332-3335

support@magstarinc.com

Your analyst is ready to help — with the context, expertise, and urgency your business deserves.