MAGSTAR TOTAL RETAIL FOR DRUGSTORES & PHARMACY
The Backbone of Modern Pharmacy & Drugstore Management
Tailored and integrated tools from experts in the industry
All-In-One Support For Your Pharmacy or Drugstore Chain
Connecting your point of sale, accounting, and inventory makes running your pharmacy or drugstore chain smoother.
It helps staff and head office work together, improves the customer experience, and closes gaps that could cause security issues.
Forging a seamless connection between your Point of Sale, accounting software and inventory system is essential for a retailer managing multiple locations.
How Unified Retail Management Supports Drugstores & Pharmacies
The tangible benefits of a comprehensive ERP solution are quite significant.
Total Visibility into Your Prescription Process
Magstar connects the dots between your point of sale and pharmacy software. This link keeps co-pay billing accurate and consistent. It also gives you useful insights into your prescription filling process, like:
- How long prescriptions wait for pickup
- How many prescriptions are sitting unclaimed
- How long it takes staff to fill each prescription
Smart Inventory for Busy Pharmacies
By monitoring and ordering inventory using an automated system designed for drugstore users, you can:
- Quickly identify understocked items, especially to maintain facing on shelves allocated to particular vendors
- Automate replenishment and distribution
- Ensure stock availability while running promotions
- Match inventory to the needs and demands of each of your locations and their unique customer base
- Handle a wide range of product mixes
Plan Promotions that Move Products
Magstar’s system is designed with an understanding of how important promotional offers are to drugstores and their customers.
- Run multiple overlapping promotions simultaneously
- Manage the sending of flyers to customer addresses collected in Magstar’s CRM
- Automatically ensure stock availability of items connected to promotions
- Monitor and manage promotional pricing from your various vendors
- Ability to create a promotion specifically designed for loyalty members
Take the Work out of Vendor Discounts
In the Purchase Order application, the Purchasing department can create purchase orders that automatically pick up the trade/vendor cost promotion based on the start and end date of that trade promotion.
Price Control Without Manual Effort
- Users have the ability to assign a new list price, wholesale price, supplier cost and landed cost to a range of items to start on a specific date
- During standard automated polling processes, new prices will automatically be updated at the POS and Web Browser based on the new effective date
- Management of promotions based on start and end date are automatic once set up at the head office
Manage Complex Product Information
As a drugstore, the products you offer to your customers range widely to best cater to their needs. Your retail management system will understand and accommodate for that, by:
- Recognizing and matching item types to your store planogram, understanding which shelf space is dedicated to specific products, and which products are interchangeable
- Grouping product variations by vendor and intelligently prioritizing best selling items within the vendor’s allotted shelf space when inventory exceeds capacity
- Applying logic for automations as needed by the type of product, treating things like hair ties and stationery differently from over-the-counter medication
- Every item in the database is assigned to a family grouping which is comprised of a department/subdepartment, category/subcategory and to a brand code grouping
- The item/product maintenance tool provides the user the ability to update and maintain existing and new product information utilizing automatic updates from outside databases or directly into the datafile. Detailed information is maintained regarding current and future pricing; multiple vendors/costs; multiple UPC; SKUs and PLUs related to the same product, item notes and images, and support cross-selling capabilities.
- Using auto-replenishment, users can create automated processes to manage the store’s inventory levels based on sales activity, quantity on hand and reorder levels. For new items, the history of similar items can be used to create a starting profile for the item
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- For a new location, the history of products of a similar categorized store can be used to create a product profile until the new store has established its own profile
- Within the Purchase Order application, the system will automatically generate store replacement orders based on sales activity and min/max
Insights That Help You Stock Smarter
Insight into the wants and needs of your customers is essential to earning their loyalty by providing them with the best service and selection possible.
- Automatically gather customer information for your CRM when you scan an ID
- Aggregate your sales data from the POS to track the trends and seasonalities, reinforcing business decisions with the support of empirical evidence
- Track the performance of promotions to adjust future campaigns for more success
- Understand the unique needs of customers as they vary from location to location
Built Around How Real Drugstores And Pharmacies Work
You’re not just any other retailer – your business comes with unique challenges that call for specialized solutions, and Magstar understands that. The solution comes preconfigured with the core fields, reports and automated workflows that all drugstores need.
Magstar has spent thirty years establishing close relationships with drugstore experts and is involved in a number of industry organizations like the NACDS. It’s through these relationships that we are able to incorporate many industry-specific best practices into our software development.
Sample Features
Stay on top of regulatory compliance with built in alerts for needed actions like ID verification.
Connect to government databases like Prescription Monitoring Programs to automatically flag transactions
that are of concern.
Keep track of the specialized product information essential to your operations, like: