MAGSTAR TOTAL RETAIL FOR PET STORES
An All-In-One Solution for Happy Pets And Owners
Tailored and integrated tools from experts in the pet care business
The Advantages of a Single Retail Solution for Pet Store Chains
Connect your point of sale, accounting, and inventory systems so your store team, warehouse, and head office stay coordinated.
This makes life easier for all employees, resulting in a smoother experience for your customers and better care for your livestock. A streamlined, unified system also eliminates gaps in communication that can cause security vulnerabilities or risk health issues for your customers’ valued pets.
Retail Management Software That Understands the Business of Pets
Magstar Total Retail offers a variety of benefits to pet store chains, including:
Detailed Product Profiles
A good pet store point of sale system needs to capture the important nuances of your products; you can’t sell saltwater fish with a freshwater setup, and our technology understands that. Magstar’s product profiles are preconfigured to contain the details relevant for running a pet store, including:
Compatibility data
- What animal or habitat setup is this product suitable for?
- What other products are best paired with this product?
Nutritional data
- Is this fish food suited to freshwater, saltwater, or both?
- Is this cat food grain free? What is its protein content?
- Is this dog food intended to help with a unique dietary need?
Livestock data
- What other animals can this animal happily cohabitate with?
- What type of environment and food does this animal require?
- What products should be purchased as part of a startup kit for this animal?
Smarter Inventory Management
By monitoring and ordering inventory using an automated system designed for pet store users, you can:
- Quickly identify understocked items
- Automate replenishment and distribution
- Accommodate limited space and maximize visibility of best-selling items
- Match inventory to the unique needs and demands of each of your locations
- Manage single items found in multiple in-store locations, keeping both shelves and endcaps fully stocked
Sales Through the Channels Customers Prefer
The more flexible you can be in how a customer buys from you, the more opportunities you get to sell products and the happier the customer is. Magstar’s retail management solution interfaces with web and mobile solutions and when integrated with all your channels can allow your customers to:
- Call ahead to a store and set aside items for them to come in and purchase later
- Make a purchase in-store and have items like heavy bags of food or litter shipped to a home address
- Purchase products online and go to their local store to pick up the items
- Place orders in-store to be fulfilled at a scheduled date, like a regular food purchase
Handle Complex Inventory
Pet stores often offer a wide range of product – beyond just the difference between a bag of crickets and a parakeet, there are also other considerations like:
- Interfacing your inventory to your store planogram, understanding which shelf space is dedicated to specific vendors, and which products are interchangeable
- Grouping similar items and showcasing top sellers
- Accommodating the need for food and other supplies for maintaining in-store livestock
- Employing robust categorization management (“food” vs “accessory”, “cat product” vs “dog product”)
Understand What Your Customers Want
Sell more by gathering deep, meaningful insights about the communities you serve and their choice of animal companions from location to location - utilizing your valuable shelf space for the products that sell best.
- Collect customer information into Magstar’s CRM just by scanning an ID
- Spot buying trends by region, season, or pet type
- Track the performance of sales and marketing campaigns to see what’s working, ensuring your marketing communications are reaching the right people with the right pets
- Use your data to plan promotions and stock stores more intelligently
Developed to Meet the Unique Needs of Pet Store Chains
You’re not just any other retailer – your business comes with unique challenges that call for specialized solutions, and Magstar understands that. The solution comes preconfigured with the core fields, reports and automated workflows that all pet stores need.
Magstar has spent thirty years establishing close relationships with its existing clients in the pet store industry, driving improvements and changes to give them the best possible technology for their specific needs. It’s through these relationships that we are able to incorporate many industry-specific best practices into our software development.
Sample Features
Prevent mix-ups with automated alerts that warn you if you’re about to sell a customer products that aren’t compatible with each other or with products they’ve purchased from you in the past.
Stay on top of regulatory compliance by ensuring you capture all livestock data required by your local regulations, like: Date of acquisition, Date of sale, Animal identification numbers, Breeder name and contact information, and Purchaser’s name and contact information.