Magstar Ranked #1 in 5 Top-20 Software Vendor Categories by 2017 RIS News LeaderBoard
Toronto, Ontario, December 7, 2017 – Magstar Inc., an ERP software leader in the midsized retail marketplace, has been recognized as a top-20 software vendor in the 2017 RIS News Software LeaderBoard Survey – 17th year in a row.
Magstar appeared in the survey’s 23 categories, ranking #1 in five of them – Overall Performance, Ease of Installation & Integration, Ease of Administration & Maintenance, Quality of Support and Quality of Service.
“Building solid relationships with your customers is the best way to succeed in this business,” said Steven Greenwood, President of Magstar Inc. “If you don’t, all you’re doing is selling a product that doesn’t get used to its full potential. By helping each customer on a case-by-case basis, we set them up to get the most out of our software, which gives them more reasons to keep using it.”
The annual RIS Software LeaderBoard survey exists to help retailer executives determine which technology vendors are worth their investment. Thanks to the variety of categories, the top 20-list doesn’t just identify which vendors are the best – it pinpoints their greatest strengths, whether it’s the quality of service or overall performance.
“The reason Magstar has been ranked as one of the top 20 vendors in the RIS LeaderBoard for 2017, as it has for many years, is that it meets high customer expectations in performance, quality and delivery,” said Joe Skorupa, RIS’ Editorial Director of RIS News. “Magstar has lived up to its promises with customers again this year and congratulations are due to a team that knows how to deliver high customer satisfaction.”
Magstar’s key distinction is personalized support and service, which means that it doesn’t rely on call desks or offshore call centers. Every customer has their own dedicated account manager, available 24/7. That’s how Magstar keeps its customers happy – and the rankings prove that this approach works.
For over 30 years, Magstar has been helping midsized retailers integrate operations and synchronize workflow with multichannel ERP and POS solutions made explicitly for specialized retailers. With an end-to-end solution that addresses unique industry needs, retail chains can automate processes, gain inventory visibility and outshine competitors.