Does your business offer cashless payments? If not, this is something you may want to consider. The pandemic accelerated the digitization of the payments industry by at least two to three years. Lockdowns, restrictions, and ongoing customer health concerns upended daily life in ways that trickled down into how people are shopping. Consumer habits have now completely changed from the last decade and will likely continue to […]
The retail industry has faced significant challenges over the past two years, but the supply chain was one of the most affected areas for retailers of any size. Studies show that Coronavirus disrupted the supply chain of 75% of U.S. companies. Raw material delays, shipping obstacles, and transportation changes have taken their toll on North American retailers, yet consumer demand doesn’t wane. As we move towards fall, retailers are wondering […]
The COVID-19 pandemic changed the retail landscape dramatically, as more consumers switched to e-commerce, and retailers shifted to accommodate shopper’s demands for goods. As lockdowns end, and North America is “opening for business,” experts are optimistic for the future of retail. The annual retail forecast of the National Retail Federation predicts retail sales will grow between 6.5 percent and 8.2 percent to more than $4.33 trillion in 2021. Now retailers […]
BOPIS is more than an e-commerce trend, it’s a necessity in today’s retail world. Here’s how and why a midsized retailer should add the service to improve their profits. What do such retailers like Walmart, Target, Dick’s Sporting Goods, and Petsmart have in common? They all offer BOPIS or Buy Online Pick Up in Store. No longer a popular trend, BOPIS is quickly becoming a standard service of retailers of […]
When the pandemic began, retailers were forced to adjust quickly as customers changed their shopping habits and limited their in-store visits. The retail world has always been fast-paced, but the pandemic accelerated the need to adapt. Consumer shopping habits have changed, we all know, but consumers are also changing the way they shop, with 73% reporting they have engaged in a new shopping behaviour. More than 77% of the same […]