Why mobile point of sale is a game changer for mid-sized retailers today

The retail sector is under strain. According to Deloitte, the industry is facing stagnant growth with a CAGR of 1.5% to 3.5%. A big part of this challenge? Shifts in pace, pressure, competition, and changing shopper expectations. Walk into any mid-sized retail outlet today, and you’ll see:  Long queues frustrating shoppers. Customers now don’t just desire but expect fast service and omnichannel experiences.  Associates juggling tasks across the floor. Stuck […]

Retail Theft is Evolving: 3 Tech-Driven Strategies to Stay Ahead

Retail theft is not a new problem. However, it’s rapidly growing and evolving, especially since the pandemic. According to estimates, Canadian retailers have lost $9.1 billion to theft in 2024, an 82% increase from 2018.   U.S. retailers’ median inventory shrinkage percentage is 1.4%, up from 1% in 2018. Experts estimate that as many as 33% of corporate bankruptcies are linked to theft.  In today’s world, traditional security measures are not […]

How to Keep Your Holiday Shopping Experience on Track

The 2024 holiday season is right here, spelling optimistic times for retailers. Deloitte’s Holiday Retail Survey projects an 8% growth in this year’s US holiday sales. As for Canada, sales increase is expected to hit a 32% rise, per JLL’s Holiday Shopping Survey Report. Clearly, the upcoming season marks a prime time loaded with retail sales opportunities in both regions. And like every year, this period isn’t just about increasing […]

How Precise Inventory Planning Boosts Customer Satisfaction and Drives Retail Success

It’s peak shopping season. A loyal customer logs into your online store, hoping to buy a product they’ve been eyeing for weeks. They’d seen it at your store earlier but wanted to do some research before committing. Now is the perfect time, and they’re ready to purchase. They add to the cart and hit checkout. And then, disappointment strikes with an “out of stock” message. Not only does the sale […]

How Experiential Retail is Revolutionizing Online and In-Store Shopping

We live in highly competitive retail times. Retailers are investing heavily in lead generation, paying an average of $34 for a retail lead. Yet, this isn’t translating into revenues as expected. Research suggests that the average conversion rate for a retail lead is as low as 3%. Understanding the why is essential to ensure this isn’t the reality for your retail business.  Here’s the fact: Consumers today are bombarded with […]